Stay Alert: Recognizing and Avoiding Fake Phishing Text Messages and Calls
We are receiving reports of phishing text messages and calls:
This is a common phishing text/call scam where the fraudsters are pretending to be your financial institution, many times with spoofed phone numbers to look exactly like your bank or credit union, alerting you of a fraudulent purchase on your card. This is a scam. (more on that in the article below).
PLEASE be aware and personally call your financial institution on their published phone number to verify any activity on your accounts. Even if someone calls you from what looks like our number, hang up and call the number back yourself to verify it is legit. (563-588-1000)
QUESTIONS?
Unsure if what you're receiving is legit? Have general questions regarding potential fraud or scams? Reach out to our fraud expert, Lindsey Rettenmeier, at 563-588-1000 and she can help guide you.
In an era where digital communication is constant, criminals have developed sophisticated methods to trick individuals into revealing their personal and financial information. One prevalent form of cybercrime is phishing, where scammers impersonate legitimate financial institutions through text messages to steal sensitive data. To protect yourself from falling victim to these scams, it's crucial to be aware of the tactics used and the red flags to watch out for.
Here's how you can identify and steer clear of fake financial institution phishing text messages:
- Be Skeptical of Unsolicited Messages:
Legitimate banks do not initiate contact via unsolicited text messages. If you receive a message claiming suspicious activity or urging you to take immediate action, be cautious and call your bank on their official phone number to speak with an actual representative. (Premier Bank's official number is 563-588-1000.)
- Verify the Sender:
Check the sender's number against the official contact information provided by your bank. Do not trust messages from unknown or unfamiliar numbers, even if they claim to be from your bank.
- Avoid Clicking Links:
Do not click on any links provided in the text message. Phishing messages often contain links that lead to fake websites that look legit, but are designed to steal your information. If you need to access your account, type the official website address directly into your browser.
- Check for Typos and Grammar Errors:
Phishing messages often contain spelling mistakes, grammatical errors, and awkward language. Legitimate banks prioritize professional communication and would not send out messages with such flaws.
- Sense of Urgency:
Scammers frequently create a sense of urgency, warning of account suspension or unauthorized transactions. They want you to act before thinking. Take your time and assess the situation logically.
- Personal Information Requests:
Legitimate banks will never ask you to provide sensitive information like passwords, PINs, or Social Security numbers through text messages. Any message requesting such details is likely a scam.
- Verify Through Official Channels:
If you receive a suspicious message, contact your bank directly using the official customer service number or email address listed on their official website. Do not use any contact details provided in the suspicious message.
- Think Before You Act:
If a message instructs you to make a payment, transfer funds, or provide personal information, think twice. Always double-check with your bank through official channels before taking any action.
- Educate Yourself:
Stay informed about the latest phishing tactics and scams. Banks often publish alerts and warnings about ongoing phishing campaigns on their websites.
- Report Suspicious Messages:
If you encounter a fake bank phishing text message, report it to your bank and your local authorities. Reporting these incidents can help prevent others from falling victim to the same scam.
In a world where cyber threats continue to evolve, staying informed and cautious is your best defense against fake financial institution phishing text messages. By being vigilant and following these guidelines, you can safeguard your personal and financial financial well-being in the digital age.
