Why consider Premier Bank?
Premier is a local community bank that offers a welcoming and friendly work environment. We are committed to serving the needs of our community and we highly encourage employees to give back by volunteering and participating in local events.
We currently have 3 open positions:
2 Retail Banker
1 Digital Banker
Looking for more than just a job? Join a team where you’ll know your customers by name, make a difference in your community, and build a career with people who genuinely enjoy working together. At Premier Bank, we’re looking for a friendly, dependable, and service-minded individual to join our team. We provide on-the-job training, opportunities for development, and a welcoming culture that values teamwork, community involvement, and exceptional customer service.
RETAIL BANKER - Two open positions
We currently have two full-time Retail Banker position open for immediate placement. Hours will be 8:15 am – 5:00 pm; Monday through Friday (45-minute lunch). The Retail Banker position combines duties from a traditional teller and personal banker positions.
Primary responsibilities of this position include:
RETAIL BANKER - Two open positions
We currently have two full-time Retail Banker position open for immediate placement. Hours will be 8:15 am – 5:00 pm; Monday through Friday (45-minute lunch). The Retail Banker position combines duties from a traditional teller and personal banker positions.
Primary responsibilities of this position include:
- Operate a teller drawer daily and facilitate transactions such as deposits, withdrawals, wire transfers, check orders, change orders, night drops, mail transactions, issue negotiable instruments, cash advances and other ancillary products.
- Facilitate Opening of Business and Consumer New Deposit, Safe Deposit Box and Loan Accounts.
- Process transfer requests, maintenance recurring transactions and other routine account and customer maintenance requests.
- Resolution support of errors, disputes, fraud and general banking inquiries both in person and over the phone.
- Successful sales of new loan and deposit products by attaining personal sales and referral goals.
- Achieve effective maximization of digital delivery channels including online banking, mobile banking and e-statements.
- Core deposit, credit card and loan growth and retention in accordance with bank goals through Relationship Management and other initiatives.
- Satisfactory service and maintenance of new and existing customer relationships.
- Customer service and communication
- Detail oriented and organized
- Multi-tasking, time management, and critical thinking
- Microsoft Office (word, excel, outlook)
- This position starts at $20.00 per hour and is negotiable based on experience.
- Medical & Dental Insurance
- 401k Plan with an employer match
- Employee Stock Ownership Plan (ESOP)
- Life & AD&D Insurance plan
- Short-term and Long-term Disability plan
- 15 vacation days (prorated your first year)
- 6 sick days (prorated your first year)
- 3 personal days (prorated your first year)
- 11 paid Federal holidays
- Section 125 Medical Flex/Dependent Care Reimbursement program
- “Dress for your day” casual dress code
- Gym membership reimbursement plan
DIGITAL BANKER - One open position
We have one full-time Digital Banker position open for immediate placement. Hours will be 8:15 am – 5:00 pm; Monday through Friday (45-minute lunch). The Digital Banker position combines duties from traditional Retail Banker duties through February, and then shifts to fully digital banking and customer support thereafter.
Primary responsibilities of this position include:
We have one full-time Digital Banker position open for immediate placement. Hours will be 8:15 am – 5:00 pm; Monday through Friday (45-minute lunch). The Digital Banker position combines duties from traditional Retail Banker duties through February, and then shifts to fully digital banking and customer support thereafter.
Primary responsibilities of this position include:
- Provide primary phone support by answering incoming phone calls with 100% first call resolution and customer retention focus
- Coordinate with other staff to ensure proper phone coverage over lunches
- Answer general questions, provide product and service information and complete customer maintenance requests
- Resolution support of errors, stop payment requests, bill-pay, disputes, fraud and debit card and digital banking issues
- Process transfer requests, International digital banking requests, check orders and bank mail
- Death procedures including reviewing obituaries in the Telegraph Herald monitoring for customers with active accounts in the core system and completing the process as necessary for active accounts
- Deposit, myHSAinvestments, SSI and Asset verifications
- Manage customer messaging channels including Banno and Digital Banking
- Accurately and timely input of data into the core processing system to include proper identification and verification
- Assist customers with the enrollment processes for digital banking services including online banking, e-statements, bill-pay, external transfers and mobile banking
- Perform checkback on email changes in digital banking, external transfer set up, undeliverable email messages and e-sign indexing
- Achieve effective maximization of digital delivery channels including online banking, mobile banking and e-statements
- Satisfactory service and maintenance of new and existing customer relationships
- Behave in a positive manner towards customers and co-workers
- Demonstrate professionalism through personal appearance, grammar, personal work area, punctuality, organization and ethical behavior
- Support the bank’s vision, goals and core values while maintaining a focus on the community
- Adhere to bank compliance
We’re looking for individuals who possess the following skills:
- Excellent Customer service and communication
- One to two years of banking experience preferred but not required
- Overall knowledge of retail banking/financial institution products and services
- Equipment/products used include computer, typewriter, copier, telephone, fax machine, voicemail, printer, MS Word, Excel and Outlook.
- This position starts at $20.00 per hour and is negotiable based on experience.
- Medical & Dental Insurance
- 401k Plan with an employer match
- Employee Stock Ownership Plan (ESOP)
- Life & AD&D Insurance plan
- Short-term and Long-term Disability plan
- 15 vacation days (prorated your first year)
- 6 sick days (prorated your first year)
- 3 personal days (prorated your first year)
- 11 paid Federal holidays
- Section 125 Medical Flex/Dependent Care Reimbursement program
- “Dress for your day” casual dress code
- Gym membership reimbursement plan
